PlumbMasterX

Terms & Conditions

Last updated: January 2025

1. Acceptance of Terms

By accessing or using the PlumbMasterX website ("Site") or services ("Services"), you agree to be bound by these Terms & Conditions ("Terms"). If you do not agree to all of these Terms, do not use our Site or Services.

2. Services Description

PlumbMasterX provides delivery and installation services for plumbing fixtures including toilets, sinks, and showers. We also sell these products for customer self-installation.

3. Ordering and Payment

  • All orders are subject to product availability.
  • Prices are subject to change without notice.
  • Payment is required at the time of order unless otherwise agreed in writing.
  • We accept major credit cards and other payment methods as indicated during checkout.

4. Delivery and Installation

  • Delivery times are estimates only and not guaranteed.
  • Installation services require scheduling and may be subject to additional terms.
  • Customer must ensure access to the installation site and that the site is prepared according to our specifications.

5. Returns and Refunds

  • Unopened, unused products may be returned within 30 days of delivery for a full refund, less shipping costs.
  • Custom or special order items are non-refundable.
  • Installation services are non-refundable once performed.
  • Defective products may be returned for replacement or refund according to manufacturer warranties.

6. Intellectual Property

All content on this Site, including text, graphics, logos, and images, is the property of PlumbMasterX or its content suppliers and protected by intellectual property laws. You may not use any content without our express written permission.

7. User Conduct

You agree not to:

  • Use the Site for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper working of the Site
  • Submit false or misleading information

8. Limitation of Liability

PlumbMasterX shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use or inability to use our Site or Services, even if we have been advised of the possibility of such damages.

9. Indemnification

You agree to indemnify and hold harmless PlumbMasterX and its affiliates from any claims, damages, or expenses arising from your use of the Site or Services or your violation of these Terms.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

11. Changes to Terms

We reserve the right to modify these Terms at any time. Your continued use of the Site or Services after such modifications constitutes your acceptance of the new Terms.